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Return Policy

Commencement
If you purchased graduation regalia August 13th - November 6th, 2020, the last day to return is November 20th with original receipt and in original condition. All sales are final on regalia items purchased ON or AFTER November 6th.

For more information about Montana State’s virtual Commencement Ceremony view:
https://www.montana.edu/commencement/

When returning an item by mail, please download and fill out our Return Form and send it with the item.


Textbooks
Fall and Spring Semester textbooks are refundable only for the first two weeks of the term for which purchased. Thereafter, all sales are final. Summer refund deadlines are varied, brief, and restricted per length of the course. (Check with the Textbook Department)


Merchandise
Receipt is required for all returns and exchanges within 60 days of the purchase. Merchandise must be in original condition. Without a receipt, exchanges will be made for the same item, if available. All sales are final on clearance merchandise. No returns on opened, used, washed or worn merchandise. Including but not limited to: pens, batteries, paints, aerosols, markers, film, photo paper, beauty products, etc.

When returning an item by mail, please download and fill out our Return Form and send it with the item.


Computers
Most returns/exchanges must be completed within 30 days of the purchase with the original packaging and receipt. Apple computers, Windows computers, iPads and iPods must be returned within 14 days and are subject to a 10% restocking fee for non-defective items. Special order Apple or Windows computers are not eligible for return unless defective.