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Exchanges and Returns:
Merchandise Return Policy
Receipt is required for all returns and exchanges within 60 days of the purchase. Merchandise must be in original condition. Without a receipt, exchanges will be made for the same item, if available. All sales are final on clearance merchandise. No returns on opened, used, washed or worn merchandise. Including but not limited to: pens, batteries, paints, aerosols, markers, film, photo paper, beauty products, etc.
When returning an item by mail, please download and fill out our Return Form and send it with the item.
Computer Department Return Policy
Most returns/exchanges must be completed within 30 days of the purchase with the original packaging and receipt. Apple computers, Windows computers, iPads and iPods must be returned within 14 days and are subject to a 10% restocking fee for non-defective items. Special order Apple or Windows computers are not eligible for return unless defective.
Textbook Return Policy
Fall and Spring Semester textbooks are refundable only for the first two weeks of the term for which purchased. Thereafter, all sales are final. Summer refund deadlines are varied, brief, and restricted per length of the course. (Check with the Textbook Department)
General Book Return Policy (non-textbooks)
Receipt is required for all returns and exchanges within 30 days of the purchase. Merchandise must be in original condition. Without a receipt, exchanges will be made for the same item, if available.